Agency Centered
We partner directly with 911 centers to train new and existing staff.
FLORIDA PST
Florida 911 Dispatcher Training
State-approved, agency-focused training for Florida public safety telecommunicators delivered online with instructor support.
232
Training hours
State Approved
Florida PST
Online
Instructor-led support
Exam Prep
Prometric focused
WHY CHOOSE CLD
Training Built Around Florida Agencies
Flexible Delivery
100% online and instructor-led training designed around agency schedules.
State Requirements
A 232-hour curriculum aligned with Florida Public Safety Telecommunicator requirements.
Prometric Preparation
Training content and assessments designed to support certification exam preparation.
Scalable Enrollment
Train one newly hired telecommunicator or onboard an entire communications center.
Experienced Instruction
Training led by certified instructors with public safety communications experience.
WHO IT'S FOR
Designed for Florida Public Safety Organizations
Public Safety Answering Points
Florida PSAPs onboarding newly hired telecommunicators.
911 Agency Leadership
Agency directors, supervisors, and training coordinators.
Law Enforcement, Fire & EMS
Departments responsible for training new dispatch personnel.
Emergency & Correctional Centers
Organizations requiring trained Public Safety Telecommunicator staff.
HOW IT WORKS
A Clear Path From Enrollment to Certification Preparation
Enroll Your Staff
Agencies work with CLD to enroll newly hired telecommunicators.
Complete Training
Employees complete the 232-hour online training program with instructor support.
Prepare for the Exam
Training includes content and assessments aligned with Prometric certification preparation.
Receive Completion Documentation
A certificate of completion is issued after successful completion of the course.
ENROLLMENT
Who Can Enroll?
Florida PST trainees enroll through a public safety agency. CLD works directly with agencies to provide training for newly hired telecommunicators preparing to meet Florida certification requirements.
FAQ
Florida PST Training Questions
Is this course approved by the State of Florida?
Yes. CLD's training is state-approved and aligned with Florida PST requirements.
Do trainees receive a certificate?
Yes. Participants receive a certificate of completion after successfully completing the program.
How long does the program take?
Typical pacing ranges from 6 to 12 weeks, although agencies may establish internal timelines.
Does the course prepare students for the Prometric exam?
Yes. The program includes exam-aligned content and assessments to support certification preparation.
Get Your Florida Telecommunicators Started
Partner with CLD to support staffing, training, and certification preparation for your agency.
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