LEGAL
Privacy Policy
Your privacy is extremely important to Critical Learning Development. This privacy statement provides information about the personal information that Critical Learning Development collects and the ways in which Critical Learning Development uses that personal information.
Effective Date: August 31, 2026
Information We Collect
Critical Learning Development collects limited information necessary to communicate with public safety agencies, provide and administer training, operate its website, and protect its systems.
Agency and Business Contact Information
When you contact Critical Learning Development, you may provide information such as your name, agency or organization, email address, phone number, and the contents of your message or other communications.
Critical Learning Development uses this information to respond to inquiries, communicate with agencies, provide requested information, and support its training and related services.
Training Participant Information
For registered training participants, Critical Learning Development receives account information provided by the participating agency and maintains information necessary to provide and administer training. This may include the participant's name, login and account information, information the participant chooses to add to their training profile, course enrollment, training progress, completion status, and certificates of completion issued in the participant's name.
Training information is used to provide access to training, administer courses, maintain training and completion records, issue certificates, and support participating agencies and their personnel.
Website Usage Information
Critical Learning Development collects limited website usage information from its web server logs to understand general use of its public website, including information such as page requests, overall website traffic, and general usage patterns. This information helps Critical Learning Development understand which pages and resources are being used.
Website usage information is used for operational reporting, security, troubleshooting, and website improvement. Critical Learning Development does not use this information for advertising, remarketing, or visitor profiling.
Technical and Security Information
Critical Learning Development may process limited technical information, such as IP addresses and server activity, as necessary to operate, secure, and protect its website and training systems. This information may be used for purposes such as rate limiting, detecting suspicious or abusive activity, preventing unauthorized access, and maintaining the security and reliability of Critical Learning Development systems.
How We Use Information
Critical Learning Development uses information collected or received through its website and training services to:
- Respond to agency and business inquiries.
- Provide and administer training services.
- Create and maintain training accounts and records.
- Track course participation and completion.
- Issue certificates of completion.
- Support participating agencies and training participants.
- Understand general usage of the public website.
- Operate, maintain, and protect its website and training systems.
Sharing and Disclosure
Critical Learning Development does not sell personal information and does not use website visitor information for advertising or profiling.
Information may be processed by service providers that support the operation of Critical Learning Development's website, training services, communications, website hosting, or technology infrastructure. Information may also be disclosed when required by law or when reasonably necessary to protect the rights, security, or integrity of Critical Learning Development, its systems, its participating agencies, or its users.
Securing Information
Critical Learning Development uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmitting or storing information can be guaranteed to be completely secure. Critical Learning Development therefore cannot guarantee the absolute security of information.
Information Retention
Critical Learning Development retains information for as long as reasonably necessary to provide and administer its services, maintain appropriate training and completion records, meet operational or legal requirements, and protect its systems.
Other Websites
The Critical Learning Development website may contain links to websites operated by third parties. Critical Learning Development is not responsible for the privacy practices or content of those third-party websites.
Changes to This Privacy Policy
Critical Learning Development may update this Privacy Policy from time to time to reflect changes in its services, practices, or legal requirements. The current version will be posted on this page and will become effective when posted unless otherwise stated.
Contact Critical Learning Development
If you have questions about this Privacy Policy or how Critical Learning Development handles information, please contact: